New 2011 logan car dealer issue

Hi I booked a basic version of logan DLE In Nellore andhra pradesh.
The Amount coated by the dealer is 6.28 lacks. and he promised me a discount of 15,000 rs as I am getting loan from a nationalized bank.
Though I work for a Corporate company the dealer said me mahendra took off the corporate discount from 1st dec 2010.
I booked the car on 17 dec 2010. the Car I booked is a Dec 2010 model black Logan Diesel Basic version. And the date of delivery of the car was given on 30 dec 2010.

Suddenly on 27 dec 2010 night at 9 pm the Sales Executive called me and said that I will not able to get the 2010 model. and I will be getting 2011 model car from the company and the discount he promised me will not be applicable. He also said he will give me any discount which is announced by the mahendra company in Jan 2011.And he postponed the date of delivery to 11 jan 2011 as per now.

Please help me out if I am getting fooled by the Dealer. The dealer is not ready even to give my advance money of 25000 rs back if I want to cancel the deal.

Deepak... Warm Welcome to Logan Forum

1) Please check the receipt provided by the dealer. Check if the receipt contains any terms and conditions which states that booking amount WILL NOT be refunded. If there is no such terms please go back to the dealer and say to him that they NEED to refund the FULL AMOUNT

2) Please tell the dealer that you have booked the Logan in December, Only with the intention of utilizing this December offer. So if there are no discounts offered please state to him that you are no longer interested in buying this car. Further this Logan was not manufactured exclusively for you. If not you, he will sell it to another. So there is no point for him to deny full refund to you.

3) If none of this work, please write to Mahindra customer care @ customercare@mahindra.com explaining your case and follow it up with them.


Between why did you pay Rs 25,000 as booking amount? Generally at Chennai it is only Rs 10,000.

The dealer actually asked for 50,000 rs and he said minimum 25000 rs is mandatory. Anyways Thanks for your timely response that was helpful. But as you know the terms and conditions will generally throw a line saying that the rates may vary and dealer is final decision maker.

If you have the receipt, tell him you plan to file a case in consumer court. If you have all the necessary proofs (papers) it is not the dealer who is the final decision maker but the consumer court.

I GOT THE VERY POOR ACCESSORIES FROM THE DEALERS VAPI ,GUJARAT.AND NOT SATISFIED WITH THAT .THATS Y THE LOGAN IS NOT SEEN IN MARKET .AS IN COMPARISION TO SWIFT .