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 Logan with ABS?

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rdr
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Number of posts : 357
Age : 39
City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Logan with ABS?   Thu Sep 04, 2008 5:00 pm

Has anyone got a logan with ABS actually delivered?

I booked one with ABS at India Garage, Chennai 10 days back. And it has still not been delivered. In fact, the showroom guy claims mahindra has not even shipped it yet.

He says, no one has booked one with ABS with him before this. And mahindra is having problems procuring the system. This means another 7 days wait for me at least. I just hope they don't make me regret this purchasing decision even before I have seen the vehicle.

Is there any way to track the status of your booking with mahindra directly? Has anyone faced logan delivery problems before?
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nayandeep
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LOGAN Model : DLS 1.5
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PostSubject: Re: Logan with ABS?   Thu Sep 04, 2008 7:28 pm

Just contact Mahindra directly. Call their customer care no.
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martin245
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PostSubject: Re: Logan with ABS?   Thu Sep 04, 2008 9:42 pm

Mahindra can have no problems with the ABS because in Europe we all have it on our Logans
Stu
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rdr
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Age : 39
City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Fri Sep 05, 2008 10:01 am

martin245 wrote:
Mahindra can have no problems with the ABS because in Europe we all have it on our Logans

I will talk to Mahindra today and see what's up. They told me it will take a week for delivery and so, I got rid of my old car.
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rdr
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Age : 39
City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Fri Sep 05, 2008 4:25 pm

martin245 wrote:
Mahindra can have no problems with the ABS because in Europe we all have it on our Logans

I talked to another dealer today just to check out the "ABS is causing the delay" story. This dealer (GMS Motors) claims that ordinary cars will take 2 weeks, but if want ABS, it will take 1.5 months. This is really crazy.. why do they offer ABS models if they have problems delivering?
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rdr
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LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Sun Sep 07, 2008 4:59 pm

Here is the response from Mahindra: "We do not normally receive orders for ABS vehicles. So, any ABS vehicle will be made only after the order is received. That is, the ABS component is procudred only after the order is received. The dealers are not supposed to commit any timeline."

I don't know why my dealer gave me a clear timeline. Mahindra has promised to make arrangements for a standby car if possible though. Will know for sure on Moday.
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sAuMiL
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LOGAN Model : Logan DLE Sahara Beige
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Registration date : 2008-01-01

PostSubject: Re: Logan with ABS?   Sun Sep 07, 2008 5:12 pm

This is very dissappointing..
Dont expect such a callous approach by a manufacturer..

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nayandeep
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LOGAN Model : DLS 1.5
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PostSubject: Re: Logan with ABS?   Mon Sep 08, 2008 2:28 pm

This is ridiculous man. They are taking the launch of a new variant so lightly??
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rdr
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City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Mon Sep 08, 2008 4:08 pm

They were supposed to get back in touch with me on Moday. One Mr.Harish whose mobile number I have (and he talked to me on saturday) is constantly unreachable. The other people I was in touch with over email are all out-of-office.

The dealer says, these are the same people he is trying to contact and he is not getting through either.
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RajeshNamb
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LOGAN Model : DLX
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Registration date : 2008-07-26

PostSubject: Re: Logan with ABS?   Mon Sep 08, 2008 6:13 pm

I am stumped. They don't have the ABS unit in stock to equip a car which has been ordered with one? Surely they can have a minimum number of ABS equipment in stock so that the customer does not face inordinate delays.
I have a wonderful story to narrate with regard to delivery issues. Will do that later on.
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rdr
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LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Tue Sep 09, 2008 7:12 am

I'm wondering if I should give up on the logan entirely. Maybe I will seriously think about this if they continue without any proper feedback for the next few days.
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RajeshNamb
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Registration date : 2008-07-26

PostSubject: Re: Logan with ABS?   Tue Sep 09, 2008 10:36 am

Man, don't give up on the Logan. You'll definitely not regret owning it once you take delivery, trust me. I own the Diesel 1.5DLX. I would suggest calling them and pestering them every now and then.
Email Renault and see if that helps. The email address is:

infocorporate.communication@renault.com
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rdr
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Number of posts : 357
Age : 39
City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Tue Sep 09, 2008 10:57 am

Thank you. Will give it a go if nothing happens today.

Why is it so difficult to even give me a reasonable estimate for a delivery date?
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rdr
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Number of posts : 357
Age : 39
City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Tue Sep 09, 2008 11:12 am

Well..! Some good news. I got a call from the dealer. Mahindra has informed them that they are shipping the vehicle today. And a backup car has been arranged. I'll get it this evening or tomorrow morning.

Very Happy cheers
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sAuMiL
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Number of posts : 1680
Age : 35
City, Country : Mumbai, India
LOGAN Model : Logan DLE Sahara Beige
ClubLogan Points : 881
Registration date : 2008-01-01

PostSubject: Re: Logan with ABS?   Tue Sep 09, 2008 1:45 pm

Good News...
I guess Mahindra is reading this Very Happy

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RajeshNamb
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LOGAN Model : DLX
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Registration date : 2008-07-26

PostSubject: Re: Logan with ABS?   Tue Sep 09, 2008 4:51 pm

Great! Take some crackers and burst it in front of the showroom! Wink
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rdr
Super Loganizer
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Number of posts : 357
Age : 39
City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Wed Sep 10, 2008 5:12 pm

Maybe I spoke too soon.. the dealer has still not arranged for a car. And is simply dodging questions, asking for some extra time everytime I call.
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RajeshNamb
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Registration date : 2008-07-26

PostSubject: Re: Logan with ABS?   Wed Sep 10, 2008 8:13 pm

Did you write to Renault?
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rdr
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Number of posts : 357
Age : 39
City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Thu Sep 11, 2008 10:19 am

They called and said the backup car will be ready by 11:00am today. If this doesn't happen, I will write to renault.
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sAuMiL
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LOGAN Model : Logan DLE Sahara Beige
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Registration date : 2008-01-01

PostSubject: Re: Logan with ABS?   Thu Sep 11, 2008 12:11 pm

Good if it does ....

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Logan_loverinDelhi
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PostSubject: Re: Logan with ABS?   Thu Sep 11, 2008 12:43 pm

all the best..
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rdr
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Number of posts : 357
Age : 39
City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Thu Sep 11, 2008 4:09 pm

I got the backup car an hour back. Harsh from mahindra claims that this is the first time mahindra-renault has ever given a backup car to anyone.

But he says, I can use this car for only 4 days. Needs to be returned on Monday because the officials at the dealership do not have other cars to commute. This is preposterous. I don't have a car either... and I'm the one coming up with the money!

The dealer is also telling they billed the vehicle early because there was pressure from the bank I am getting the loan from to finish the documentation. Which is very silly.
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tomlai
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LOGAN Model : Logan GLE 1.4
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PostSubject: Re: Logan with ABS?   Thu Sep 11, 2008 4:29 pm

I used a Scorpio for over a week from the dealer workshop when my Logan was in for the AC problem ... there always is some vehicle or the other available with them. Keep the car as long as possible.

Did you, by chance,excahnge any vehicle for the new car, if so see if u can get your old car back for the time being.
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rdr
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Number of posts : 357
Age : 39
City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Thu Sep 11, 2008 4:33 pm

Interestingly one Gerald PORCARIO from Renault is also on the mail loop now.
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rdr
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Number of posts : 357
Age : 39
City, Country : Chennai, India
LOGAN Model : Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points : 302
Registration date : 2008-08-08

PostSubject: Re: Logan with ABS?   Thu Sep 11, 2008 4:37 pm

tomlai wrote:
I used a Scorpio for over a week from the dealer workshop when my Logan was in for the AC problem ... there always is some vehicle or the other available with them. Keep the car as long as possible.

Good news.. Smile

tomlai wrote:

Did you, by chance,excahnge any vehicle for the new car, if so see if u can get your old car back for the time being.

No exchange.. I got a better offer for my vehicle outside. So, after I received an assurance from the dealer that it will take only a week to deliver the logan, I sold my older vehicle. This is the source of this entire episode. I don't have a vehicle to commute now. Smile
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