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 Spare parts in Mumbai or anywhere online

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dk
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PostSubject: Spare parts in Mumbai or anywhere online   Wed Oct 03, 2012 2:44 pm

Finding spares for your Logan is a tedious job.

Visiting the service center is useless. They have a common answer for spare part availability.. "Not available"

And in the open market mentioning the name 'Logan' scares off the spare part dealer.

I have tried finding spares online but whichever site i find they do not deliver to India.

Anyone with any information please help.

Logan, a superb car but thanks to Mahindra for spoiling the after sales service which is why the Logan has failed.
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vabs1981
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Wed Oct 31, 2012 5:16 pm

Please ignore earlier mail & refer the contact mentioned below.

Dealer Code:A011371
Dealer Title:AKSHAY AUTO PARTS SHOPPE PVT LTD
Area Office:MumbaiDealer Type:Stockist
Address:PLOT NO:16 SECTOR 01 NERUL NAVI MUMBAI
District:THANE
State:Maharashtra
T/M mail:aka@teammahindramail.com
Email:afsd@ds.com



Vaibhav
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sidtalgeri
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Thu Nov 07, 2013 12:46 pm

vabs1981 wrote:
Please ignore earlier mail  & refer the contact mentioned below.

Dealer Code:A011371
Dealer Title:AKSHAY AUTO PARTS SHOPPE PVT LTD
Area Office:MumbaiDealer Type:Stockist
Address:PLOT NO:16 SECTOR 01 NERUL NAVI MUMBAI
District:THANE
State:Maharashtra
T/M mail:aka@teammahindramail.com
Email:afsd@ds.com



Vaibhav
Hi Vaibhav,

Thanks for sharing this info, I think I shall have to pay these guys a visit sooner. I need a wheel hub ( front wheel)  as the one of the wheel mounting bolt is slipping as some one has used the air gun to tighten the bolts before aligning them thus resulting in a slippage and I have to bare the cost of it. Do you have their telephone number  or a name of a cordial sales representative who does not get scared by the name "Logan" and who would not mumble a few ill words about the vehicle before disconnecting the call.  

As narrated in the above post, the name Logan scares a lot of people and they make us feel as an idiot to have invested in this lovely vehicle, yes it is a nice vehicle to own, low on maintenance, simple,practical , spacious, fuel efficient, comfortable on long journeys etc. but the spares availability has let it down. I wonder how did they launch the Verito if the spares were not available? I argue with the dealers or the workshops about this and get a standard reply, "that is not our lookout why have Mahindras launched the Verito, why do you not ask the company this question". Well yes I am definitely would,  just finding a source or e-mail where I can escalate this matter. 

Anyway thanks again
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Mir...
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Thu Nov 07, 2013 1:24 pm

one question.
Cant VERITO parts be used in LOGAN?
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vabs1981
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Thu Nov 07, 2013 3:34 pm

I think yes, my one friend is working in M & M at Kandivali in Assembly line. He told me that Verito & Logan are same altogether regard to engine but Exterior Panels are diffrent only.

For spares I can suggest you one direct Importer /supplier : exclusive for Logan
M/s Nitin India Automobile,
Opera house,
022 23864546, 9819810812
You will get everything what you require for our dear Logan......

Vaibhav
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martin245
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Thu Nov 07, 2013 3:39 pm

just get the disk sizes and compare them
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sidtalgeri
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Thu Nov 07, 2013 3:57 pm

Vaibhav,

Thanks Again, you are a source of contact sir, please do mention these in a separate thread , may be start a new one where our dear Logan users can contribute to the contacts that they have about the spares and services , create a sort of data base to be used by all . This would come in handy if one were in that particular area / state and the vehicle needs parts or service, at least by referring to the data base a Logan owner would be helped out.

I am a bit skeptical if the importer M/s, Nitin India Automobile imports them from Alibaba site , if he were to import it from Europe ( Dacia Logan) then it would make sense.
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martin245
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Fri Nov 08, 2013 10:45 pm

Have a look here !!!! I have emailed them asking about delivery to India http://www.unixauto.com/Unix_Startlap_Form.aspx
OR AN ALTERNATE ADDRESS IN ROMANIA

Write this guy a email and tell him what you are looking for its  Silviu
email address is      ........     u_okazii@yahoo.com 
keep us informed what happens !!!!bounce
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maulikx
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Sat Nov 09, 2013 3:41 pm

Guys for any Kind of Logan Spare parts Genuine and aftermarket please do not hesitate to call on 9819810812 / 9969688899 Mumbai and kindly note spares can be delivered to more then 270 cities across India in a Blink of eye. Spares readily available for Logan DSL 1.5 dci , Logan petrol 1.6 Mpi and Logan pet 1.4 Mpi.
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sidtalgeri
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Sat Nov 09, 2013 3:46 pm

Stuart'thanks for the email' I got it repaired at m&m workshop
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martin245
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LOGAN Model : DACIA LOGAN 14mpi Lauriette Simply Red
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Registration date : 2008-04-07

PostSubject: Re: Spare parts in Mumbai or anywhere online   Sun Nov 10, 2013 1:28 am

maulikx wrote:
Guys for any Kind of Logan Spare parts Genuine and aftermarket please do not hesitate to call on 9819810812 / 9969688899 Mumbai and kindly note spares can be delivered to more then 270 cities across India in a Blink of eye. Spares readily available for Logan DSL 1.5 dci , Logan petrol 1.6 Mpi and Logan pet 1.4 Mpi.
Can you put up a pricelist please ! Ie Disks ,Timing Belt plus accessories, Headlights, Rear Light covers ,Brake Pads ,anything like that plus postage costs We await your input
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Mir...
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Mon Nov 11, 2013 4:38 pm

Spare part for LOGAN has surely become an issue.
Last Thursday (7th), I saw the battery red light ON while driving.
As one can make out immediately I understood that there is some problem with battery.
Immediately the Power Steering stopped responding an I had to put in extra muscle on Steering.

Later next day upon checking I found the FAN bet hanging loose. This suggested that the belt had come off.

I took it to the Service Center. But due to the Diwali festivities no one was available. No small garage had any clue about this. So I waited till today morning and to be told that the Alternator Pulley has broken and the bearings are worn out. Further to this they said the Pulley and Bearings are not available as standalone components and the entire Alternator has to be replaced.

This will cost 25k. Further more it would take a week to get the Alternator.

I consider this nothing but RIDICULOUS. This aint a 50 year old FIAT model for which you dont get parts.

The guys are refusing to put VERITO parts into LOGAN though I believe they should be the same.
All I can say the problems this car has gone through is a serious let down for existing customers.

Any clue on how the hell on this earth can the Logan Alternator Pulley break on its own without a major accident.
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martin245
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Mon Nov 11, 2013 6:32 pm

Have you looked at the bearings on the Alternator ? spin it with your hand and try and move the pulley up down side to side if it don't move and you can spin it OK tell them you want a alternator belt and fit it yourself Easy as hell to fit you can also fit a pully yourself ! funny enough it is not unusual for a pulley to break they develop a crack and break apart
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sidtalgeri
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Tue Nov 12, 2013 3:52 pm

Mir... wrote:
Spare part for LOGAN has surely become an issue.

Sir, please get in touch with maulikx  with the contact numbers provided in this thread, maybe you would get a better idea as well, if they can ship it to Abd or you can manage to get it across through any of your relative/ friends etc you can benefit.


Last edited by vsuprak on Tue Nov 12, 2013 7:19 pm; edited 1 time in total (Reason for editing : Removed formatting from word processors)
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Mir...
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Tue Nov 12, 2013 3:57 pm

sidtalgeri wrote:
Mir... wrote:
Spare part for LOGAN has surely become an issue.

Sir, please get in touch with maulikx  with the contact numbers provided in this thread, maybe you would get a better idea as well, if they can ship it to Abd or you can manage to get it across through any of your relative/ friends etc you can benefit.
i agree there are workarounds.
But my prime question is Why do one need any workarounds?
If I would have had a car of some other brand I would never have had to bother about such things is the point.
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vabs1981
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Tue Nov 12, 2013 5:04 pm

Hi Maulik,
Thanks for joining the forum.....
You are a great addition to this web site surely...
Vabs
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sidtalgeri
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Wed Nov 13, 2013 12:30 am

Mir... wrote:
sidtalgeri wrote:
Mir... wrote:
Spare part for LOGAN has surely become an issue.

Sir, please get in touch with maulikx  with the contact numbers provided in this thread, maybe you would get a better idea as well, if they can ship it to Abd or you can manage to get it across through any of your relative/ friends etc you can benefit.
i agree there are workarounds.
But my prime question is Why do one need any workarounds?
If I would have had a car of some other brand I would never have had to bother about such things is the point.
[Sir, we do not stand a chance but to do a workaround as the market did not accept his vehicle as it is and the sales dwindled and once the JV ended the production also ended, it is now just to keep the plant running I feel the Verito has been launched.
I am not a lawyer and neither have I studied it, but as far as one can see , as a matter of fact in every aspect the consumer laws in India are not strong, this is what makes the companies make you dance to their tune. IAs a mater of fact when a vehicle is launched as per the law, the spares need to be made available in the market at least for a period of 8 years but little does anyone care about it. Such things makes the consumer run away to the market leader in India “Maruti” Complaints that we make will only fall on deaf ears.

Actually Logan is a fantastic car for a consumer who is not to keen on the bells and whistles as they call it but an average consumer needs the luxuries when they spend  as it is their money and their wish how they spend, anyway.

The point that you make about not having to wait for a part to be made available is slightly debatable ( of which I have no intention of getting into and neither can I get into) but  elaborating , there are issues with spares for Chevrolet, Tata, Mitsubishi, VW, Ford, that I have heard of and one worse than the other incidents. There is something called as cannibalization of vehicles that sometimes is resorted to rectify the customer complaint, well the most satisfied customers turn out to be Maruti as the parts are made available easily but have heard negative reports about the quality of service offered.

In our  case as the joint venture with the Mahindra and Renault ended  the car was officially out of service / production and out came all the excuses and the treatment that we get  while getting our car repaired.
Now that we have Mr. Maulik on this forum, this should make it easier for us to rely on the spares and parts that we need.

Note from Mod: Please do not type your content in word formatting tools like MS Word and paste it here. It carries the formatting along with it. Instead use notepad, if you like to compose offline and post later.
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martin245
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Wed Nov 13, 2013 12:39 am

Nice Post !!!!bounce
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Mir...
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PostSubject: Re: Spare parts in Mumbai or anywhere online   Fri Nov 15, 2013 11:57 am

@sidtalgeri you are right in what you have mentioned


Anyways, Our fate.


BTW I ended up paying INR 34k for the new ALTERNATOR (whole assembly including pulley etc.) + Servicing
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