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 Service Experience

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nayandeep
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PostSubject: Re: Service Experience   Thu Feb 04, 2010 4:29 pm

How come the schedule be different for different service centers??? My car is almost 3 yrs old. I have never been asked to change these stuff. Why don't u guys insist them to show u the schedule before actually having them changed. In this world any loose ball u give to someone is bound to be hit over the boundary.
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nayandeep
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PostSubject: Re: Service Experience   Thu Feb 04, 2010 4:42 pm

I was once asked to change the entire electrical circuit for Rs 22,000 to solve a constantly glowing injection light in the dashboard panel. Later that got solved for Rs 150. Just imagine how cheat these guys are.
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gaurishmadan
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PostSubject: Re: Service Experience   Fri Feb 05, 2010 3:57 pm

Hey i also had Tata Siera(disel) where i had not changed d timing belt...n one of the workers told me that u can change it after 5000 kms as well...n then d timing belt had broken...so i had a huge expense of more than 20,000 Rs.
so therefore i was scared dis time...n didnt wanted 2 have d same problem...but are u serious that the time belt needs 2 be changed after 1,60,000 kms only huh?
As he has also given me the Old time belt...n those belt dont even look worn out...!!
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D a n
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PostSubject: Re: Service Experience   Fri Feb 05, 2010 8:05 pm

martin245 wrote:
It only needs changing after 160000 that is one hundred and sixty thousand KM which is 160 000
kilometres = 99 419.3908 miles


So you are being ripped off show them this email and ask them for an explanation and also write to Renault and tell them of this Garage

Keep me informed please
Stu



I know that some timing belts withstand over 200,000 kilometers, but i'm not sure that timing belt used for Logan, can last over 100.000 kilometers

In Romania, i've seen a Logan with broken timing belt at 80.000 km, and another one at about 110.000 km...

I think it should be changed close to 90.000 - 100.000 km


Why bend valves for 150 euros? [a mechanic asked me this amount of money at a workshop, to change my timing belt kit (water pump not included)]



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martin245
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PostSubject: Re: Service Experience   Fri Feb 05, 2010 11:39 pm

It is on the Petrol engine 90000 (or was it 75000) but the diesel is 160000 or so I have been told from the German forum
Can you speak or read german Dan ?
http://daciafreunde-nrw.foren-city.de/

Stu
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D a n
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PostSubject: Re: Service Experience   Sat Feb 06, 2010 2:01 am

In Romania (2004-2009) - timing belt kit had to be replaced at 60.000 kilometers or 4 years
(2009-present) - the timing belt kit shall be replaced at 90.000 kilometers or 4 years [petrol & diesel]

It's possible that in Germany, you change the timing belt kit at 160.000 km ...
If so, then it's very well.


Check the car's maintenance booklet, is written there.



PS: So sorry, i don't speak German
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martin245
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PostSubject: Re: Service Experience   Sat Feb 06, 2010 3:41 am

I will have a look tomorro
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gaurishmadan
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PostSubject: Re: Service Experience   Sat Feb 06, 2010 5:26 pm

Yeah in that manual it is written that the timing belt needs 2 be changed withing 60,000 kms or some time is also given...!!
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martin245
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PostSubject: Re: Service Experience   Sat Feb 06, 2010 5:31 pm

OK here is the German Version
Airfilter
PETROL
Airfilter every 60000 Km or every 2 years
Diesel 40000 Km 2 years
---------------------------------------------------
FUEL FILTER
Petrol NEVER !!
Diesel every 40000 KM
----------------------------------------------------
TIMINGBELT
1400cc every 90000 km
16 16V 120000 km
DIESEL 160000km or every 6 years
------------------------------------------------
COOLING SYSTEM
Petrol 90000 km or every 4 years
Diesel 120000km or every 4 years
-----------------------------------------
SPARKPLUGS
30000 km except the 16 16V that is 60000
---------------------------------------------
Cleaning of the AC every 3 Years
-----------------------------------------
Last but not least
Brake fluid
PETROL DOT3 every 90000 km or 4 years
DIESEL every 120000 km or 4 years
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gaurishmadan
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PostSubject: Re: Service Experience   Sat Feb 06, 2010 5:32 pm

CAn u Give us the source as well..!!
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martin245
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PostSubject: Re: Service Experience   Sat Feb 06, 2010 5:49 pm

Dacia Germany
It also says as Special service interval for stop and go cars like taxis and cars that spend a lot of time just sitting with there engines running then the Timing Belt shold be changed at 60000 (But for these reasons)and the Diesel every 120000km
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rdr
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PostSubject: Re: Service Experience   Sat Feb 06, 2010 5:57 pm

This will depend on running conditions and fuel availability. The petrol here is likely to be a lot more contaminated. And the air a lot more dusty.

But the service advisor's views and their MR supplied charts don't match with the times mentioned in the manual.
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ezee
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PostSubject: Re: Service Experience   Sun Feb 07, 2010 6:48 pm

I mentioned earlier as well - as Logan is not selling any more in good quantities so they have opted a trick to cheat us by servicing.

What I observed in last 8 months that service center guys behaviour changed a lot for Logan. earlier they were taking it on priority but now priority is with Scorpio & Xylo and Logan customers are cornered. Also when you go to service center they will surely suggest you the costliest method for fixing problems.

Also if you have taken extended warranty and dont go as per them then its in the warranty cluase that warranty will no longer be valid. I am struggling for a simple Engine Oil Filter which they are not willing to give me or alone change (demanding 1000 Rs as service charge).

Cross your fingers till your Logan goes well and dont breakdown othewise it is very difficult to justify such a high cost of maintenance for Logan buyers (who are basically a normal medium class people in India - Im too).
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martin245
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PostSubject: Re: Service Experience   Sun Feb 07, 2010 6:54 pm

Ezee
Cant you get a filter for a Clio or cant you get one on ebay
I bet there are a lot of compatable filters out there
Lets look
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martin245
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PostSubject: Re: Service Experience   Sun Feb 07, 2010 7:02 pm

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sAuMiL
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PostSubject: Re: Service Experience   Mon Feb 08, 2010 3:06 am

ezee wrote:
I am struggling for a simple Engine Oil Filter which they are not willing to give me or alone change (demanding 1000 Rs as service charge)..

Ezee, Mahindra doesnt sell any spare separately. You have to get it installed at their service center. Its a policy with them even for our Scorpio so i dont see anything wrong in here with the Logans Parts!!!

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martin245
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PostSubject: Re: Service Experience   Mon Feb 08, 2010 3:14 am

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martin245
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LOGAN Model : DACIA LOGAN 14mpi Lauriette Simply Red
ClubLogan Points : 2090
Registration date : 2008-04-07

PostSubject: Re: Service Experience   Mon Feb 08, 2010 3:33 am

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ezee
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PostSubject: Re: Service Experience   Wed Feb 10, 2010 2:05 am

sAuMiL wrote:

Ezee, Mahindra doesnt sell any spare separately. You have to get it installed at their service center. Its a policy with them even for our Scorpio so i dont see anything wrong in here with the Logans Parts!!!

As I mentioned I requested them to change filter but they demanded 1000 rs service charge for that ..... will you pay 1000 rs for a 275 rs filter change?

@martin -- finding parts there is so easy becuase it sells there like maruti in india but dude nothing is available here in India.
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martin245
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PostSubject: Re: Service Experience   Wed Feb 10, 2010 2:16 am

Lets find out what it costs for me to send lets say 10 and you can sell them on
ezee,s Filter shop
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sAuMiL
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PostSubject: Re: Service Experience   Wed Feb 10, 2010 12:00 pm

My Door rattling is a thing of the past!! I had posted pictures of the changed parts and it hasnt come back in atleast 6 months now!!!

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rdr
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PostSubject: Re: Service Experience   Wed Feb 10, 2010 2:59 pm

Same here.. not back after the 1 year service.
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rdr
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PostSubject: Re: Service Experience   Thu Feb 11, 2010 11:30 am

ezee wrote:


As I mentioned I requested them to change filter but they demanded 1000 rs service charge for that ..... will you pay 1000 rs for a 275 rs filter change?

@martin -- finding parts there is so easy becuase it sells there like maruti in india but dude nothing is available here in India.

Any info on whether the oil filter is made here or imported?
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nayandeep
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PostSubject: Re: Service Experience   Mon Mar 28, 2011 1:25 am

I did my paid servicing today from Royal Motors, Kolkata. They did something called engine flushing and also added a fluid called decarbonator. These two together cost around Rs 2500. Are these really necessary?

Also they suggested the following major costly problems that Logan owners are experiencing.

1) Gearbox failure if the box at th end of the drive shaft is not changed at the right time: cost Rs 90000
2) Alternator failure: ??
3) AC coil failure: ??
4) Front wheel disc damage if brake pad not changed every 20,000 km: disc cost 70000
5) Timing belt needs to be changed every 80,000 km

Do u guys know of anything else that we should have a check at every 6 months or so in order to avoid these hefty damages?

This time the servicing cost me around Rs 7000 including brake pad changes. I will upload the bill for you guys.
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martin245
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LOGAN Model : DACIA LOGAN 14mpi Lauriette Simply Red
ClubLogan Points : 2090
Registration date : 2008-04-07

PostSubject: Re: Service Experience   Mon Mar 28, 2011 1:40 am

Not needed whatsoever ! All you need is a oil change with a new filter anything else is robbery and as for the Gearbox Drive shaft complete and utter nonsense I am still using the same Pads and Disks with now 60000 Km ok admitted I will be renewing both in the near future but at 20000 it s a JOKE
The AC coil should not fail because it is now an electronic part not like the OLD days of a coil
Timing belt does need to be changed until 80 to 90000 Km and also at the same time a new water pump is a good idea Alternator is also no problem by myself and as you know My Logan is used on the High Speed Autobahns of Germany and it goes through Hell
So dont worry get the services done as stated in the Service manual and nothing extra
Spend the extra Money on going on Holiday in Your Logan
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