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 Dealers in Chennai and their service quality

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Which dealer in Chennai is the best for Sales and service of Logan
India Garage
100%
 100% [ 1 ]
Zulaikha motors
0%
 0% [ 0 ]
MPL automobiles
0%
 0% [ 0 ]
Total Votes : 1
 

AuthorMessage
MyCoolLogan
Newbie Loganizer!
Newbie Loganizer!


Male
Number of posts: 152
Age: 30
City, Country: Chennai, India
LOGAN Model: DLSX
ClubLogan Points: 180
Registration date: 2010-09-30

PostSubject: Dealers in Chennai and their service quality   Fri Oct 08, 2010 1:19 am

I know there are 3 dealers in Chennai who sell Logan

1) Indian Garage
2) Zulaikha Motors
3) MPL automobiles

Need info as,

1) Your general experience with their Sales and service process

2) Level of confidence you will impose on these dealers for after service related activities in scale of 1 to 10(This includes a) when they want to change a part is it really needed to be changed or they do it just for the sake of getting more money b) Do the floor guys know their job well and handle with ease? c) Level of fineness in job finish )

3) Level of customer friendliness in scale of 1 to 10( This includes as how they treat you. how they respond to queries etc)

4) Average cost of service per year

5) Level of response in case of emergency situations



I guess all Loganizers should start charting out their experiences with specific dealers and start a new section under Logan -General.

This is very helpful to identify customer friendly dealers and people who are looking out to buy a Logan.


Last edited by MyCoolLogan on Fri Oct 08, 2010 1:25 am; edited 1 time in total (Reason for editing : Added Poll)
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rdr
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Number of posts: 346
Age: 33
City, Country: Chennai, India
LOGAN Model: Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points: 291
Registration date: 2008-08-08

PostSubject: Re: Dealers in Chennai and their service quality   Fri Oct 08, 2010 9:21 pm

I bought mine at India Garage. And take it for service to the Velachery workshop.

There have been no spurious parts replacements suggested. I have done 35000 KM and I am really happy with their service.

They even arranged a standby car for me when the delivery of my logan was delayed.

Where do you take it for service?
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martin245
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Number of posts: 1783
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City, Country: Karlsbad Spielberg Germany Some do not like the way I answer posts .but if you read between the lines you will see sense in what I write
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PostSubject: Re: Dealers in Chennai and their service quality   Sat Oct 09, 2010 2:33 am

then I think they deserve a google maps link good firms deserve good advertising
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rdr
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Number of posts: 346
Age: 33
City, Country: Chennai, India
LOGAN Model: Mahindra Logan Edge 1.6 GLSx ABS
ClubLogan Points: 291
Registration date: 2008-08-08

PostSubject: Re: Dealers in Chennai and their service quality   Sat Oct 09, 2010 9:47 pm

Link to Google Maps


Last edited by vsuprak on Sun Oct 10, 2010 8:35 am; edited 1 time in total (Reason for editing : Map embed link not displayed. Replaced with hyperlink)
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MyCoolLogan
Newbie Loganizer!
Newbie Loganizer!


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Number of posts: 152
Age: 30
City, Country: Chennai, India
LOGAN Model: DLSX
ClubLogan Points: 180
Registration date: 2010-09-30

PostSubject: Re: Dealers in Chennai and their service quality   Mon Nov 29, 2010 2:54 pm

rdr wrote:
I bought mine at India Garage. And take it for service to the Velachery workshop.

There have been no spurious parts replacements suggested. I have done 35000 KM and I am really happy with their service.

They even arranged a standby car for me when the delivery of my logan was delayed.

Where do you take it for service?



Thanks Deepak for the reply... Smile
I have also bought from India Garage and plan for service there..mine is has not yet completed its first service...But did under body rust prevention coating at their workshop at Velachery..

The staff were courteous..need to see in coming days..Will start posting my experiences with IG(India Garage)
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