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 Service book yet not Best service centre for logan in delhi

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Thomasmathew
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PostSubject: Service book yet not Best service centre for logan in delhi   Fri Apr 16, 2010 12:35 pm

I got delievery of logan last month but at the time of delivery dealer told me that service book is not available now . it will take 10 days now it is more than 20 days i had yet not recieved several times i spoke to the concern person in the showroom they told me that service book is short from plant itself they are doing the follow up . After that i talk to toll free no of mahindra also but no response yet. Please suggest to whom i contact for the service book and due to this i am not interested to service the vehicle with the dealer were i purchased the car .

Please tell which is the best service centre in delhi.Few criteria are 1.good mechanic 2. availability of spare parts 3. service within a few hours 4. resonable price of spare parts and service.4. Problem sortout and solution in first visit itself . Please respond because i want to service the vehicle at the earliest .The dealer which i had purchased the car is not good for service according to my opinion it may be wrong please respond.And if any one have computer copy of usermaual of 1.4 gle pls send me because i dont know what i should do ?


Last edited by Thomasmathew on Sun Apr 18, 2010 2:48 am; edited 1 time in total
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Thomasmathew
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PostSubject: Re: Service book yet not Best service centre for logan in delhi   Sun Apr 18, 2010 2:48 am

I purchased the vehicle on the time of uncertainity of the JV. But this clublogan group given me courage to purchase the vehicle, now i am a tension free man. Thanks a lot for your support please reply for my above question.
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vsuprak
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PostSubject: Re: Service book yet not Best service centre for logan in delhi   Tue Apr 20, 2010 10:54 am

Thomasmathew wrote:
I got delievery of logan last month but at the time of delivery dealer told me that service book is not available now . it will take 10 days now it is more than 20 days i had yet not recieved several times i spoke to the concern person in the showroom they told me that service book is short from plant itself they are doing the follow up . After that i talk to toll free no of mahindra also but no response yet. Please suggest to whom i contact for the service book and due to this i am not interested to service the vehicle with the dealer were i purchased the car ....

...

If you are not satisfied with the response of your dealer, please write a direct mail to Mahindra and seek a response.
They MUST be able to sort out the problem ASAP
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Parag
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PostSubject: Re: Service book yet not Best service centre for logan in delhi   Tue Apr 20, 2010 1:49 pm

Do chase up the M&M guys... call up customer care and follow it up. I had problems with the service center, and wanted to check out other service centers in Pune.
So I sent a mail to their customer care ID on 3rd of Dec 2009. Although they forwarded my displeasure to the service centre in quested in about a week, my request for contact details of other service centers was not answered.
I finally got a call from the customer care on the 12th of Jan 2010 !!
Service is not part of M&M DNA.
But I can assure you that you've got a great vehicle ...and thanfully it doesn't require too much of maintenance... but you may have to keep pushing the M&M guys for better service.
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Thomasmathew
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PostSubject: Re: Service book yet not Best service centre for logan in delhi   Tue Apr 20, 2010 2:26 pm

3 times i spoke in the toll free no .The coustmer care pepole assured that the regional office people will contact me but as on today no body has contacted me.Wrost coustemer care.
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adamkathy23
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PostSubject: Re: Service book yet not Best service centre for logan in delhi   Wed Apr 21, 2010 8:14 am

Hey Thomas, Which dealer you buy the car from? Let me know and i will try if i can help :-)


N
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Thomasmathew
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PostSubject: Re: Service book yet not Best service centre for logan in delhi   Tue Apr 27, 2010 4:37 pm

Thanks a lot adamkathy i got the serivice book yesterday.I purchased the car from koncept auto safdarjung enclave .The staff of koncept auto is very much cooperative they help me a lot for getting service book.
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vsuprak
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PostSubject: Re: Service book yet not Best service centre for logan in delhi   Tue Apr 27, 2010 6:27 pm

So there is still some hope left Smile
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Thomasmathew
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PostSubject: Re: Service book yet not Best service centre for logan in delhi   Sat May 08, 2010 10:49 pm

Please tell me how to set trip computer and how to on cabin light when the door opens
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martin245
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PostSubject: Re: Service book yet not Best service centre for logan in delhi   Sun May 09, 2010 1:32 am

Press the stalk button until you cometo the trip settings and then press the button on the speedo glass keep it pressed and everything should reset
Watch out you dont reset the clock and as for the Interior lamp move the switch in the lamp Trial and error
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