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 Service centre charges more for spare

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pnrajesh
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PostSubject: Service centre charges more for spare   Fri Apr 24, 2009 2:37 am

Hi,

Though the Logan website (http://www.mahindrarenault.com/logan_partsprice_petrol.html) shows the tail lamp price as Rs1,212, the service centre has charged me Rs1,800.

Can I take this up with Mahindra Customer Care?
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Mir...
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PostSubject: Re: Service centre charges more for spare   Fri Apr 24, 2009 12:02 pm

first thing i dont underrstand is why the heck you askin on here whether you should go to cust care or not??

man, certainly you should take it up and find out the reason. only then you will be able to tell us all the reasons.
according to me prices on website would not include any taxes. however one can not have 600 rs. as a tax on 1212 item.
find out.
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sAuMiL
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PostSubject: Re: Service centre charges more for spare   Fri Apr 24, 2009 5:35 pm

pnrajesh,
The Cost mentioned on the website is of the Lights, the service center told u the (Cost of the Lights)+(Labour)+(Tax, not sure)

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Logan_loverinDelhi
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PostSubject: Re: Service centre charges more for spare   Fri Apr 24, 2009 7:06 pm

Mir... wrote:
first thing i dont underrstand is why the heck you askin on here whether you should go to cust care or not??

man, certainly you should take it up and find out the reason. only then you will be able to tell us all the reasons.
according to me prices on website would not include any taxes. however one can not have 600 rs. as a tax on 1212 item.
find out.

Mir... i think you need to be a little more welcoming to such innocent queries.. not everyone will know what other's know.. so request you to be a little more accommodating with your responses..
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Logan_loverinDelhi
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PostSubject: Re: Service centre charges more for spare   Fri Apr 24, 2009 7:08 pm

pnrajesh wrote:
Hi,

Though the Logan website (http://www.mahindrarenault.com/logan_partsprice_petrol.html) shows the tail lamp price as Rs1,212, the service centre has charged me Rs1,800.

Can I take this up with Mahindra Customer Care?

I guess both Saumil and Mir are right.. any website would give you only the price of the spares.. the labour and tax components are additional.. I dont think in this particular case you would get any relief by going to customer care.. just analyze the invoice in detail first...
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Mir...
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PostSubject: Re: Service centre charges more for spare   Fri Apr 24, 2009 7:28 pm

Logan_loverinDelhi wrote:

Mir... i think you need to be a little more welcoming to such innocent queries.. not everyone will know what other's know.. so request you to be a little more accommodating with your responses..

point noted.
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HITESH
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PostSubject: Re: Service centre charges more for spare   Fri Apr 24, 2009 10:32 pm

i also got the tail light changed at 1700 rs..

the price mentioned on website is the factory price...

they charge transportation costs + octroi + labour + tax at 10.2%


thats it Very Happy





i too questioned this to a person in chandigarh and he solved my queries
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sAuMiL
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PostSubject: Re: Service centre charges more for spare   Sun Apr 26, 2009 1:41 pm

Transportation Shocked Shocked
I doubt thats a component!!
Not in my case but ya they charged me 1700+ too
Labour + Taxes!

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HITESH
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PostSubject: Re: Service centre charges more for spare   Mon Apr 27, 2009 2:48 pm

transportation costs includes delivering of mirror from the manufacturing unit upto your dealers..

as told to me by general manager of my service centre.
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vsuprak
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PostSubject: Re: Service centre charges more for spare   Mon Apr 27, 2009 7:29 pm

I was told that the tail lamp costs Rs.1200 (approx) and including the labour & taxes would come to Rs. 1800/-

I've told them to just hand over the part to me and I'd install it myself.

Razz
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sAuMiL
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PostSubject: Re: Service centre charges more for spare   Tue Apr 28, 2009 12:40 pm

Surya, do they do that! Here they dont give any part that way. U have to get it installed at their workshop!

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