| Service centre charges more for spare | |
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pnrajesh Newbie Loganizer!
Number of posts : 4 Age : 42 City, Country : chennai LOGAN Model : 1.6 GLS ClubLogan Points : 4 Registration date : 2008-05-16
| Subject: Service centre charges more for spare Fri Apr 24, 2009 2:37 am | |
| Hi,
Though the Logan website (http://www.mahindrarenault.com/logan_partsprice_petrol.html) shows the tail lamp price as Rs1,212, the service centre has charged me Rs1,800.
Can I take this up with Mahindra Customer Care? | |
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Mir... Super Loganizer
Number of posts : 659 Age : 47 City, Country : Ahmedabad, Gujarat LOGAN Model : 1.4 GLX ClubLogan Points : 624 Registration date : 2009-03-10
| Subject: Re: Service centre charges more for spare Fri Apr 24, 2009 12:02 pm | |
| first thing i dont underrstand is why the heck you askin on here whether you should go to cust care or not?? man, certainly you should take it up and find out the reason. only then you will be able to tell us all the reasons. according to me prices on website would not include any taxes. however one can not have 600 rs. as a tax on 1212 item. find out. | |
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sAuMiL Admin
Number of posts : 1680 Age : 41 City, Country : Mumbai, India LOGAN Model : Logan DLE Sahara Beige ClubLogan Points : 881 Registration date : 2008-01-01
| Subject: Re: Service centre charges more for spare Fri Apr 24, 2009 5:35 pm | |
| pnrajesh, The Cost mentioned on the website is of the Lights, the service center told u the (Cost of the Lights)+(Labour)+(Tax, not sure) | |
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Logan_loverinDelhi Super Loganizer
Number of posts : 360 Age : 47 City, Country : New Delhi, India LOGAN Model : 1.6GLX ClubLogan Points : 135 Registration date : 2008-07-22
| Subject: Re: Service centre charges more for spare Fri Apr 24, 2009 7:06 pm | |
| - Mir... wrote:
- first thing i dont underrstand is why the heck you askin on here whether you should go to cust care or not??
man, certainly you should take it up and find out the reason. only then you will be able to tell us all the reasons. according to me prices on website would not include any taxes. however one can not have 600 rs. as a tax on 1212 item. find out. Mir... i think you need to be a little more welcoming to such innocent queries.. not everyone will know what other's know.. so request you to be a little more accommodating with your responses.. | |
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Logan_loverinDelhi Super Loganizer
Number of posts : 360 Age : 47 City, Country : New Delhi, India LOGAN Model : 1.6GLX ClubLogan Points : 135 Registration date : 2008-07-22
| Subject: Re: Service centre charges more for spare Fri Apr 24, 2009 7:08 pm | |
| - pnrajesh wrote:
- Hi,
Though the Logan website (http://www.mahindrarenault.com/logan_partsprice_petrol.html) shows the tail lamp price as Rs1,212, the service centre has charged me Rs1,800.
Can I take this up with Mahindra Customer Care? I guess both Saumil and Mir are right.. any website would give you only the price of the spares.. the labour and tax components are additional.. I dont think in this particular case you would get any relief by going to customer care.. just analyze the invoice in detail first... | |
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Mir... Super Loganizer
Number of posts : 659 Age : 47 City, Country : Ahmedabad, Gujarat LOGAN Model : 1.4 GLX ClubLogan Points : 624 Registration date : 2009-03-10
| Subject: Re: Service centre charges more for spare Fri Apr 24, 2009 7:28 pm | |
| - Logan_loverinDelhi wrote:
Mir... i think you need to be a little more welcoming to such innocent queries.. not everyone will know what other's know.. so request you to be a little more accommodating with your responses.. point noted. | |
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HITESH Super Loganizer
Number of posts : 460 Age : 35 City, Country : ludhiana,punjab.india. LOGAN Model : logan dls ClubLogan Points : 260 Registration date : 2008-01-29
| Subject: Re: Service centre charges more for spare Fri Apr 24, 2009 10:32 pm | |
| i also got the tail light changed at 1700 rs.. the price mentioned on website is the factory price... they charge transportation costs + octroi + labour + tax at 10.2% thats it i too questioned this to a person in chandigarh and he solved my queries | |
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sAuMiL Admin
Number of posts : 1680 Age : 41 City, Country : Mumbai, India LOGAN Model : Logan DLE Sahara Beige ClubLogan Points : 881 Registration date : 2008-01-01
| Subject: Re: Service centre charges more for spare Sun Apr 26, 2009 1:41 pm | |
| Transportation I doubt thats a component!! Not in my case but ya they charged me 1700+ too Labour + Taxes! | |
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HITESH Super Loganizer
Number of posts : 460 Age : 35 City, Country : ludhiana,punjab.india. LOGAN Model : logan dls ClubLogan Points : 260 Registration date : 2008-01-29
| Subject: Re: Service centre charges more for spare Mon Apr 27, 2009 2:48 pm | |
| transportation costs includes delivering of mirror from the manufacturing unit upto your dealers.. as told to me by general manager of my service centre. | |
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vsuprak Moderator
Number of posts : 1182 Age : 43 City, Country : Bangalore / IND LOGAN Model : 1.5DLX Fiery Black - 132,000kms (sold) ClubLogan Points : 1031 Registration date : 2008-03-17
| Subject: Re: Service centre charges more for spare Mon Apr 27, 2009 7:29 pm | |
| I was told that the tail lamp costs Rs.1200 (approx) and including the labour & taxes would come to Rs. 1800/- I've told them to just hand over the part to me and I'd install it myself. | |
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sAuMiL Admin
Number of posts : 1680 Age : 41 City, Country : Mumbai, India LOGAN Model : Logan DLE Sahara Beige ClubLogan Points : 881 Registration date : 2008-01-01
| Subject: Re: Service centre charges more for spare Tue Apr 28, 2009 12:40 pm | |
| Surya, do they do that! Here they dont give any part that way. U have to get it installed at their workshop! | |
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| Service centre charges more for spare | |
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