To the best of my knowledge the problem started when Renault/Nissan wanted to go ahead with Bajaj for the small car project. Things have only worsened ever since.

May be Rajesh but I feel its a total failure of marketing tactics and coordination between these two companies. Afterall untill and unless they market it right customer wont buy coz "we buy what we see".

Recall days of Ford before Fiesta, days of Fiat with palio etc ... they had very good products but their marketing tactics failed them to keep in customers mind. We see Maruti everywhere and we buy, technically we know how Maruti cars performs. In early days of Swift people used to laugh at that model - an obese car made that most dented after Indica but now see 3 more similar models A-Star, Ritz, Dzire selling successfully - wow thats called marketing.

Biggest mistake to come with a JV with Mahindra - Never JV with a company which sells similar products stablished newly in that segment - we saw an example of this with Ads of XYLO, now they are busy again with a new launch.

Now at service point of view - Have you ever seen a service engineer handling 2 different products from 2 different companies ..... I never. I have seen the head service engineer Logan reading service tech manual and going on training of Xylo and M-Hawk. What it shows instead of training and bring possible solutions for defects and customer dislikes in Logan they are busy with XYLO and just verbaly instructing juniors to handle problems.

Practically I have no hopes for future of my Logan for better service and resale returns but may be future buyers have.

Its the pricing thats a damper. Be it spares or the cost of a new vehicle. I checked the latest prices for the Diesel and now I feel this is definitely not the route to take.
They have to localize parts to be competitive in the market. Also folks from Renault need to visit service centers regularly and arrange customer meets.

In Germany they do fixed visits to Garages (This is from the Motor magazines) and they bring in a prepared vehicle ie bulb defect or a nearly broken fanbelt also tyre pressures and wheel nut tightness ...just about everthing and then the Mechanics are also tested on friendlyness and
how the vehicle is booked in and out also parts costs and They also check to see if the parts have REALY been changed
Then the results turn up in the press with the name of the garage they test about 15 a time from the same firm ie this week Toyota next week renault
these firms are crapping thereselfs because of this and the Quality of work is rising

THIS LINK WILL SHOW YOU WHAT I MEAN
THE POINTS ARE FROM 100
http://translate.google.de/translate?u=http%3A%2F%2Fwww1.adac.de%2FTests%2FAutokauf_Werkstatt%2FWerkstatt%2F2008%2Ftab.asp%3FComponentID%3D225373%26SourcePageID%3D225399&sl=de&tl=en&hl=de&ie=UTF-8

A final impasse from Renault
Source: http://vicky.in/

The criss-cross situation for Renault in Indian market has nothing to do with its continued presence, said the company people. They are relieved that the likes of Peugeot (which went into recluse 12 years ago leaving some 2000 people jobless) would not happen with Renault. Renault’s Indian proposals include one with M&M which is kept on high profile, a design centre in Mumbai, a logistics centre in Pune, an engineering centre in Chennai.
In addition, there will be a JV with Nissan(at Chennai) at Rs4500 crore and a JV with Bajaj for a low-cost car. There will be a common President & CEO for both Renault and Nissan. But as of now Nissan is making news with its movements, while the JV with M&M is kept in abeyance (since the fall of Renault’s Logan in this month to just paltry 500 units). Sensing the trouble, Renault has initiated the revival mission and is to bring the second wave of products. But the industry observers feel that there is still a tough time for Renault to retrieve its Logan unless it is modified with its length by 4 meters (which would fetch less excise duty). Also in the mindset is to go for whole localisation to reduce the cost.
It is to be seen how Renault is going to swing the steering to reach the safe and right direction. Renault sees much scope in sharpening the proposal meant for the Chennai plant in terms with Nissan so as to accrue volume of business but the company has not yet ignited properly.

Renault has finally tied up with Bajaj Auto to produce low cost cars in India. Now if we go by what Carlos Ghosn said, that he wants to remain with only one Indian partner, then is this the end of Mahindra Renault??

http://economictimes.indiatimes.com/news/news-by-industry/auto/automobiles/Bajaj-Renault-bury-hatchet-to-announce-details-of-ultra-low-cost-car/articleshow/5213867.cms

Personally i feel Renault needs to introduce a car model higher than Logan. They can do this parallel to their small car dream.

Problem is it seems they introduced Logan and stopped there.

Big companies go by statistical figures. India has lots of population which they see as potential buyers for small car. This way they see large market penetration and gains in mass market. But this may not be true.

I dont somehow feel convinced that the small car concept will actually work.
In my view, I feel they are heading towards wrong decision.

renault chief ghosn seen on zee business announcing launch of small car by 2012 from their chennai plant in a JV with bajaj and nissan. car was shown on tv and bore brand of bajaj. also announced that car will be cheaper than nano and will provide more mileage as compared to nano.

most importantly there was a headline scrolling: ALL DISPUTES WITH M&M RESOLVED. DONT KNOW WHAT DOES THIS MEAN.

this is good news....i also saw the news in all important business channels........so renault now plans to go strong in india........they should have studied the indian market with logan....

Here is the link to the article Bajaj, Renault-Nissan to launch low-cost car in 2012 http://www.prokerala.com/news/articles/a92045.html

Renault plans to go strong for small car...

today's TOI says small car not to carry bajaj badge but rather renault badge.

anyways this is a new venture and in fact does not mean anything to us i suppose.

I understand that Logan Production is fully stopped at the Nasik plant after the Diwali deliveries. there are some issue to be resolved between Renault and Mahindra.

Can anyone confirm on this.

From where did you understand that production stopped post diwali...

On the issues part, yesterday there was a headline scroll on news reading "Issues with M&M resolved" No details yet known as to what were the issues...